Terms & Conditions

Terms & Conditions

TERMS OF SALE:

UK PURCHASERS:

• The price of the goods does not include VAT (Value Added Tax).
• If the delivery address is within the UK, a 20% VAT rate will be automatically applied. For this purpose, prior contact or waiting for an invoice is required.
• In the case of payment without prior contact, the transaction will be cancelled.

EU PURCHASERS:

• To avoid delays in customs clearance, a valid EU VAT and EORI number (if applicable) must be provided.

ALL PURCHASERS:

• Provide invoice details such as company name, address (if different from delivery address), company contact, as well as e-mail address and telephone number for the courier company to avoid delays in delivery.

PAYMENTS:

• Payments are managed by KB Automation.
• The purchaser is obliged to make payment within 72 hours from the date of purchase, otherwise the order will be cancelled.

DELIVERY:

• • Possibility of personal collection by the Buyer or nominated third-party/Courier outside of working hours (upon prior arrangement).
  • All given delivery dates are indicative and the delivery time is not of the essence. The Vendor shall not be liable for delays in the delivery of goods caused by force majeure or failure by the Purchaser to provide adequate delivery instructions or other instructions/documents related to the delivery of the goods.
  • Shipping to remote areas and some postal/zip codes may incur additional costs. In the case of significantly higher than standard shipping costs, the Vendor reserves the right to cancel the order.
  • In the event that the Purchaser fails to take delivery (does not sign for the delivery, does not provide instructions/documents or for any other reason), the Vendor has the right to charge the Purchaser for all costs, including re-delivery fees, return shipping costs and a restocking fee.
  • The Vendor is not responsible for any import duties and taxes and the Vendor agrees not to make any calculations or estimates in this regard. If the Purchaser is making international purchases, it is recommended that you contact your local customs authorities for further information on costs and procedures. Please note that the goods may be subject to customs inspection upon arrival at the port and the supplier does not guarantee that the packaging of the goods will be free from tampering.
  • Any discrepancies in quantity, mistakes and damage caused during transport should be reported within 3 working days of receipt of the order. After 3 business days, any claims for the above reasons will be rejected.

WARRANTY:

• • The Vendor is not an authorised distributor/reseller or affiliate for the Manufacturer of this product; therefore, the original Manufacturer's warranty does not apply.
  • The Vendor provides a 3-month warranty for all new and used parts (unless otherwise stated).
  • In the event that the product the Purchaser receives is faulty or out of specification, please contact the Vendor to arrange for a replacement or refund (subject to availability).
  • If the returned item has not been used in accordance with the product specifications, has been burned, damaged or missing parts, or has been damaged during the return as a result of improper protection of the goods, then the warranty will not be valid.

RETURNS:

• • Returns are accepted within 14 calendar days from the date of delivery.
  • If the goods are returned and there is no breach of warranty then the Vendor shall be entitled to charge a restocking fee of 30% of the invoice value of the goods so returned.
  • The returned goods must be in the same condition and quantity as at the time of receipt (factory packaging, seals intact, markings on the packaging cannot be removed, blurred or covered)
  • Goods shall not be returned without the Vendor's prior written agreement. Before returning any goods to the Vendor, the Purchaser shall contact the Vendor to request a return merchandise authorisation (RMA) number which shall be quoted on all paperwork relating to the goods being returned.
  • The Purchaser shall bear the cost of returning any goods and shall follow any specific instructions as to the return given by the supplier at any time.

DISCLAIMER:

• • All third-party trademarks (including brand names and logos) referenced in the KB Automation stock listing are the property of their respective owners.
  • Any reference by supplier to a third-party trademark is to identify the corresponding third-party goods and shall be considered nominative fair use under trademark law.

GENERAL:

• • The Supplier may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
  • The Customer may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the prior written consent of the Supplier.
  • A person who is not a party to the Contract shall not have any rights under or in connection with it.
  • Except as set out in these Conditions, any variation to the Contract, including the introduction of any additional terms and conditions, shall only be binding when agreed in writing and signed by the Supplier.

GOVERNING LAW AND JURISDICTION:

• • The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of England and Wales.