Cookies are small text files stored on your device when you visit a website. “Similar technologies” include tags, scripts, pixels, local storage and other technologies that store or access information on your device.

Our use of cookies and similar technologies is governed by the UK Privacy and Electronic Communications Regulations (PECR) and, where personal data is processed, the UK GDPR and the Data Protection Act 2018.

Strictly necessary cookies are used to provide core website functionality. Non-essential cookies (such as analytics) are used only where you have provided consent via our cookie controls.

We use cookies and similar technologies for purposes such as:

• Strictly necessary functionality – security, session management, checkout, and payment processing.
• Functional features – enabling customer support and communication tools such as our live chat.
• Embedded third-party services – enabling widgets and integrations that may be present on the website (for example, Trustpilot review widgets).
• Analytics and performance – understanding how the website is used and improving performance (only where enabled with consent).

Non-essential cookies are used only where you have provided consent via our cookie controls.

When you visit our website, you will see cookie controls that allow you to accept, reject or manage non-essential cookies. You can update your preferences at any time using our cookie settings (for example, via a cookie settings link or icon, if enabled).

Withdrawing consent: You can withdraw consent at any time. Withdrawal will not affect cookies placed before withdrawal, but we will stop using the relevant non-essential cookies going forward.

Our website uses third-party services to provide functionality and process transactions. These services may set their own cookies or identifiers in accordance with their respective policies. Examples include:

• Payment providers (for example, Stripe and PayPal) used to process card and online payments securely.
• Live chat used for customer support and communication.
• Trustpilot widgets used to display customer review content and/or Trustpilot features on the website.
• Video hosting (for example, YouTube) if/when videos are embedded on the website.

Where possible, these cookies are limited to what is required for the relevant service to function and to maintain transaction security.

The cookies and identifiers used on our website may vary depending on the features enabled. The table below provides indicative examples and may be updated as our website changes.

Note: this list is indicative. Where third-party tools are enabled, the exact cookie names and durations may differ and can be confirmed via a cookie audit.

You can also manage cookies through your browser settings (for example, blocking or deleting cookies). Please note that blocking strictly necessary cookies may affect website functionality.