Cookies are small text files stored on your device when you visit a website. “Similar technologies” include tags, scripts, pixels, local storage and other technologies that store or access information on your device.

Our use of cookies and similar technologies is governed by the UK Privacy and Electronic Communications Regulations (PECR) and, where personal data is processed, the UK GDPR and the Data Protection Act 2018.

We use strictly necessary cookies to provide core website functionality. We use non-essential cookies (such as analytics) only where you provide consent via our cookie controls.

We use cookies and similar technologies for the following purposes:

• Strictly necessary – security, session management, checkout and payment processing.
• Functional – enabling features you choose to use (for example, live chat and customer support tools).
• Embedded third-party content – enabling widgets and integrations that may be present on the website (for example, Trustpilot review widgets or embedded videos).
• Analytics / performance (non-essential) – understanding how the website is used and improving performance.

We use non-essential cookies only where you provide consent via our cookie controls.

When you visit our website, we present cookie controls (a cookie banner and/or cookie settings) that allow you to manage non-essential cookies.

• Accept – enables the non-essential cookie categories you select (for example, analytics / performance).
• Reject – keeps non-essential cookies disabled. Strictly necessary cookies remain enabled so the website can function correctly.

We use the term cookie controls to refer to these settings and your choices. You can update your choices at any time using our cookie controls (for example, via a cookie settings link or icon, where available).

Withdrawing consent: Where we rely on consent for non-essential cookies, you may withdraw consent at any time by updating your cookie controls. Withdrawal does not affect the lawfulness of any use of cookies before you withdrew consent, but it will apply to future use of those cookies.

We use third-party services to provide functionality and process transactions. These providers may set their own cookies or identifiers in accordance with their policies. Examples include:

• Payment providers (for example, Stripe and PayPal) used to process card and online payments securely.
• Live chat used for customer support and communication.
• Trustpilot widgets used to display customer review content and related functionality.
• Video hosting (for example, YouTube) used to display embedded video content.

For details about cookies used by these third parties, please refer to their published cookie information:

• Stripe: Cookie Policy
• PayPal: Cookie Statement
• Trustpilot: Cookie Policy
• YouTube (Google): How Google uses cookies

We limit third-party cookies to what is required for the relevant service to function and to maintain transaction security, and we enable non-essential cookies only where you provide consent.

The cookies and identifiers used on our website may vary depending on the features enabled. The list below provides indicative examples and may be updated as our website changes.

Note: this list is indicative. Where third-party tools are enabled, the exact cookie names and durations may differ and can be confirmed via a cookie audit.

You can also manage cookies through your browser settings (for example, blocking or deleting cookies). Please note that blocking strictly necessary cookies may affect website functionality.